EndNote: Training and help

Using EndNote to manage your references and format your bibliography

Getting help

College and Research Librarians
For assistance and training with EndNote contact either your College Librarian or the Research Librarian to make an appointment.  

Research Ambassadors
The Research Ambassadors at Victoria University provide research support to both staff and research students in a range of areas including EndNote. The Research Ambassadors can also provide EndNote support via Facebook. Check the VU Research Community page:


EndNote training sessions

The Library runs regular beginners and advanced EndNote workshops both online and in the Library, which are advertised through the Researcher Development Program. Register for a session using your MyVU portal login. For more information about a session or for any issues booking in please contact the library at library.workshops@vu.edu.au.


The EndNote: Beginners course is held at a general level and no previous knowledge of the system is required, but basic computer skills and some experience in database searching is recommended. The following are some online computer literacy short courses, which will assist in your preparation:


Computer Literacy for Mac

This course is aimed at the complete computer novice presented in an easy-to-understand language. It also looks at how to open, create, save, and otherwise manage your files, applications and projects.


Computer Literacy for Windows 7

This course offers a thorough introduction to computers, networks, and computer peripherals, and basic procedures with software applications, the Internet and email. It also covers organising, storing, opening and saving your files and applications.


Computer Literacy for Windows 10

This course focuses on the Microsoft Windows 10 operating system and offers a thorough introduction to computers, files and folders, networks, and peripherals like printers and keyboards.


File Management Basics


*We recommend attending an EndNote: Beginners session and using the program for at least six months before attending an EndNote: Advanced session.

EndNote email queries and discussion group

Victoria University:

Please direct any EndNote support queries to a Library service desk, contact us on +61 3 9919 4266 or askalibrarian@vu.libanswers.com.


EndNote Technical Support & Services:

  • Consult Frequently Asked Questions;
  • see the latest Hot Issues;
  • download Import Filters, Connection Files or Output Styles.


EndNote Discussion Forum:

 A discussion forum where topics on all aspects of EndNote are discussed and resolved. No login required to browse, but logins are required to post.

EndNote Email List Archives:

With ISI ResearchSoft's permission, Adept Scientific has created an archive of the EndNote-Interest Mailing List and Discussion Forum.